Terms & Conditions

Terms & Conditions

Effective Date: 24 August 2026
Last Updated: 24 August 2026

Welcome to Rajasthani Swaad, a food brand operated by SHIV CORPORATION, Rajasthan, India.

By accessing, browsing or purchasing products through this website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. About Rajasthani Swaad

Rajasthani Swaad is a Rajasthan-based food brand offering traditional Rajasthani food products, including pickles, murabbas and other regional food products.

Our products are inspired by traditional recipes, regional ingredients and the homemade-style flavours associated with Rajasthan.

2. Website Use

You may use this website for lawful purposes and for purchasing products offered by Rajasthani Swaad.

You agree not to:

• Use the website for any unlawful purpose.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the website's security or functionality.
• Copy, reproduce or misuse website content without permission.
• Submit false, misleading or fraudulent information.
• Use the website to conduct fraudulent transactions.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, availability and other information displayed on the website are accurate.

However, traditional food products may naturally vary in colour, texture, appearance or oil separation.

The final product label should always be considered the authoritative source for:

• Ingredients
• Nutritional information
• Allergens
• Net quantity
• Best-before information
• Storage instructions
• Batch information
• Regulatory information

4. Pack Size

The standard website pack size is 400g unless specifically stated otherwise.

No size variation is intended to be displayed where the product page specifies a 400g pack.

Customers may select the required quantity of packs where available.

5. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities.
• Temporarily remove products.
• Discontinue products.
• Correct availability information.
• Cancel an order where a product is unavailable.

If an order is cancelled because a product is unavailable, any eligible payment refund will be processed through the applicable payment method.

6. Pricing

Prices displayed on the website are in Indian Rupees (INR).

Product prices, MRP, discounts and promotional offers may change from time to time.

We make reasonable efforts to ensure pricing information is accurate. In case of an obvious pricing or listing error, we reserve the right to correct the error and, where appropriate, cancel the affected order.

7. Orders

When you place an order, you are submitting a request to purchase the selected products.

An order may be considered confirmed after successful order processing and payment confirmation, where applicable.

We may contact you through the phone number, email address or other contact details provided during checkout for order-related communication.

8. Payment

Payments may be processed through Razorpay and the payment methods made available through the payment gateway.

Available payment methods may include:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallets
• Other payment methods supported by Razorpay

We do not intend to store complete debit or credit card details on our website.

9. Shipping and Delivery

We aim to dispatch and deliver orders within the applicable estimated timelines displayed on the website or communicated to the customer.

Delivery timelines may vary based on:

• Delivery location
• Courier availability
• Weather conditions
• Public holidays
• Remote locations
• Operational circumstances
• Events outside our reasonable control

For complete details, please refer to our Shipping Policy.

10. Cancellation

Orders may be cancelled before dispatch, subject to processing status.

Once an order has been dispatched, cancellation may no longer be possible.

For complete details, please refer to our Cancellation Policy.

11. Returns and Refunds

Because our products are packaged food products, returns are subject to food safety, hygiene and product-condition considerations.

Damaged products, wrong products and genuine quality complaints may be considered according to our Return & Refund Policy.

12. Customer Responsibilities

Customers are responsible for:

• Providing accurate name and contact details.
• Providing a complete delivery address.
• Providing a valid PIN code.
• Checking the product label before consumption.
• Following storage instructions.
• Storing products appropriately after delivery.
• Using products within the stated best-before period.

13. Food Safety

Customers should not consume a product if the packaging appears:

• Damaged
• Leaking
• Tampered with
• Abnormally swollen or compromised

Customers should contact Rajasthani Swaad promptly in case of a genuine product-quality concern.

14. Intellectual Property

All website content, including but not limited to:

• Brand name
• Logo
• Product photographs
• Product descriptions
• Graphics
• Website design
• Text
• Illustrations
• Promotional material

may be owned by or licensed to Rajasthani Swaad / SHIV CORPORATION.

Such content may not be copied, reproduced, modified, distributed or commercially used without prior permission.

15. Third-Party Services

The website may use third-party service providers such as payment gateways, logistics partners, analytics providers, hosting providers and technology services.

Use of third-party services may be subject to their respective terms and privacy policies.

16. Website Availability

We aim to keep the website available and functional; however, we do not guarantee uninterrupted access at all times.

The website may occasionally be unavailable because of maintenance, technical issues, security issues, updates or circumstances outside our control.

17. Policy Changes

Rajasthani Swaad may update these Terms & Conditions from time to time.

The updated version will be published on this page with the revised effective or updated date.

18. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Nothing in these Terms is intended to exclude or restrict any rights that consumers may have under applicable law.

19. Contact Information

Rajasthani Swaad
A brand of SHIV CORPORATION

Bus Stand, Raghunathgarh,
Sikar, Rajasthan, India

Phone / WhatsApp: +91 88755 15304
Email: shivcorporation96@gmail.com