Privacy Policy

Privacy Policy

Effective Date: 24 August 2026
Last Updated: 24 August 2026

Rajasthani Swaad, operated by SHIV CORPORATION, respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect, why we collect it, how it may be used and the circumstances in which it may be shared.

1. Information We May Collect

Depending on how you interact with our website, we may collect:

Personal Information

• Full name
• Mobile number
• Email address
• Billing address
• Shipping address
• PIN code
• Order details

Transaction Information

We may receive transaction-related information such as:

• Transaction/reference number
• Payment status
• Order amount
• Payment method
• Refund status

Payment processing may be handled by authorized payment service providers.

We do not intend to store complete debit or credit card information on our website.

Customer Support Information

If you contact us, we may retain information contained in your communication, including:

• Your name
• Contact details
• Order number
• Product details
• Complaint details
• Photographs or videos submitted for a product complaint

2. Website Usage Information

Depending on the technologies used on the website, we may collect information such as:

• Browser type
• Device information
• IP-related technical information
• Pages visited
• Website interaction information
• Referring pages
• Approximate usage information

3. How We Use Your Information

We may use collected information to:

• Process your orders.
• Deliver products.
• Contact you about your order.
• Provide customer support.
• Process refunds.
• Respond to complaints.
• Verify transactions.
• Prevent fraud and misuse.
• Improve website functionality.
• Improve products and customer experience.
• Maintain website security.
• Send service-related communications.
• Send promotional communications where legally permitted and/or where you have provided the required consent.

4. Order Communications

We may contact you regarding:

• Order confirmation
• Payment status
• Order processing
• Shipping
• Delivery
• Cancellation
• Refunds
• Customer support

These communications may be necessary for fulfilling your order.

5. Marketing Communications

Where applicable and permitted, we may send promotional communications about:

• New products
• Offers
• Discounts
• Combos
• Seasonal promotions
• Brand updates

You may opt out of promotional communications where an unsubscribe or opt-out mechanism is provided.

6. Sharing Information

We may share necessary information with trusted service providers, including:

• Courier and logistics partners
• Payment gateways
• Website hosting providers
• Technology providers
• Customer support providers
• Analytics or marketing service providers, where applicable

Information will only be shared as reasonably necessary to provide services, comply with applicable legal obligations, protect the website or business, or support legitimate business operations.

7. Payment Information

Payments may be processed through Razorpay or another authorized payment service provider used by the website.

Payment providers may process payment information according to their own terms and privacy practices.

Rajasthani Swaad does not intend to store complete card details on its website.

8. Cookies

Our website may use cookies and similar technologies for purposes such as:

• Website functionality
• Remembering preferences
• Shopping cart functionality
• Analytics
• Understanding website usage
• Improving customer experience
• Marketing/advertising where applicable

You may be able to manage cookies through your browser settings.

Some website functions may not operate correctly if essential cookies are disabled.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Fulfil orders
• Provide customer support
• Maintain transaction records
• Resolve disputes
• Comply with applicable legal, accounting or regulatory requirements
• Protect our legitimate business interests

When information is no longer required, it may be deleted or appropriately anonymized, subject to applicable requirements.

11. Children's Information

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where applicable law requires parental or guardian involvement.

12. Third-Party Links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of third-party websites.

Customers should review the privacy policies of third-party websites before providing information.

13. Your Privacy Choices

Depending on applicable law, you may have rights or choices regarding your personal information, including rights relating to access, correction, withdrawal of consent, grievance redressal or deletion where applicable.

Requests may be submitted using the contact details below.

14. Privacy Contact

Rajasthani Swaad / SHIV CORPORATION

Bus Stand, Raghunathgarh,
Sikar, Rajasthan, India

Email: shivcorporation96@gmail.com
Phone / WhatsApp: +91 88755 15304